Terms & Conditions

Users agree not to copy, modify, translate, or create derivative versions of the application. Source code extraction is prohibited. All trademarks, copyrights, database rights, and other intellectual property rights related to the Application remain the exclusive property of the Service Provider.

The provider reserves rights to modify the application and introduce charges with advance notice. Users must maintain account security. Jailbreaking or rooting your device is strongly discouraged, as it may compromise the security of the Application and your personal data.

The service provider bears no responsibility for connectivity issues, data exhaustion, roaming charges, or device battery problems. Updates may occur at any time; account termination can happen without notice in cases of violation.

Third-Party Services

The application integrates with third-party services including Google Play Services, Apple App Store Services, Google Analytics for Firebase, Firebase Crashlytics, Facebook, YouTube, Instagram, and Sentry — each governed by their own terms of service.

INFLUENZARS is a discovery, matchmaking, and booking platform that enables Customers and Influencers to connect and transact. The platform does not guarantee outcomes, intervene in pricing or content decisions (except during dispute resolution), or create campaigns.

Visibility boosts through paid promotions do not guarantee performance outcomes. The platform acts as an intermediary only — all contractual obligations exist between the Customer and the Influencer.

4.1 Booking Request

A Customer browses Influencer profiles and initiates a Booking Request for a specific deliverable, selecting a Scheduled Work Time and confirming the agreed price. Full payment (booking amount + Platform Fee + GST) is collected immediately and held in escrow by the platform.

4.2 Influencer Acceptance

The Influencer receives a notification of the Booking Request and must accept or decline the request through the Application before the Scheduled Work Time. Non-response before the scheduled time triggers automatic cancellation. Full refunds (booking amount + ₹199 + GST) are processed within 5–7 business days.

4.3 Proof of Work Submission

After completing the agreed deliverable, the Influencer must submit Proof of Work through the Application within 7 (seven) calendar days from the Scheduled Work Time. Valid submissions must be a publicly accessible or shareable URL (e.g., a live social media post link, YouTube link, Google Drive link). Screenshots or files are not accepted.

Failure to submit within 7 days constitutes non-delivery; the customer receives a full refund and the influencer receives no payout.

4.4 Customer Review of Proof of Work

Customers must review and either Approve or Reject the submitted Proof of Work within 3 (three) calendar days. If no action is taken within 3 calendar days, the Proof of Work is deemed Auto-Approved and the payout release process triggers automatically. Reviews must occur exclusively through the Application.

4.5 Approval and Payment Release

Upon approval or auto-approval, the influencer's payout is queued for the next Wednesday processing cycle.

5.1 Rejection by Customer

When rejecting Proof of Work, the customer must provide a specific reason through the Application at the time of rejection. This record facilitates resolution between parties.

5.2 Resubmission by Influencer

After rejection, the Influencer may resubmit revised Proof of Work through the Application. A maximum of 2 (two) resubmission attempts are permitted per Booking. Each resubmission opens a new 3-day customer review window with auto-approval. Failure to resubmit within 7 days treats the booking as undelivered.

5.3 Escalation to INFLUENZARS

Unresolved disputes may be escalated to the platform via the application or support@influenzars.com. INFLUENZARS will acknowledge escalation within 2 business days and endeavour to resolve within 7 business days.

6.1 Platform Fee

A Platform Fee of ₹199 + applicable GST is charged to the Customer on every successful Booking. This fee is non-refundable except when: the influencer fails to accept before scheduled time, the influencer declines, the influencer misses the 7-day submission deadline, or INFLUENZARS rules in the customer's favour in a dispute.

6.2 Payment Hold (Escrow)

Booking amounts are held in escrow until Proof of Work is approved (or Auto-Approved) by the Customer, or until the dispute resolution process is completed. No release occurs before customer approval.

6.3 Platform Commission

INFLUENZARS deducts a platform commission of 15% (fifteen percent) from the booking amount before releasing the payout. Example: a ₹1,000 booking yields a ₹850 payout (₹150 commission deducted).

6.4 Tax Deductions

TDS at 1% under Section 194C of the Income Tax Act, 1961, is deducted from each influencer payout. PAN details are mandatory for all Influencers. GST applies to platform fees as applicable. Influencers are solely responsible for their own tax compliance obligations.

6.5 Payout Schedule

Payouts are processed every Wednesday, covering bookings whose Proof of Work was approved or Auto-Approved during the period Monday to Sunday of the immediately preceding calendar week.

Example: approvals between June 9–15 are paid out on June 18. Delays due to banking processing or incorrect bank details do not create platform liability.

6.6 Refund Policy

Refunds are issued when: (a) auto-cancellation occurs due to influencer non-acceptance or decline; (b) the influencer misses the 7-day submission deadline; or (c) INFLUENZARS rules in the customer's favour during dispute escalation. Refunds are processed to the original payment method within 5–7 business days. Customer-initiated cancellations after influencer acceptance do not qualify for refunds.

7.1 Registration & Profile

Influencers must register with accurate personal and banking details. They independently create portfolios, set prices, and define deliverables. PAN and a verified bank account are mandatory before any payout can be processed.

7.2 Booking Acceptance Obligations

Upon receiving a Booking Request, the Influencer must accept or decline before the Scheduled Work Time. Non-response triggers auto-cancellation with a full customer refund. Repeated non-responses may result in account suspension.

7.3 Deliverables & Proof of Work

Influencers must fulfil the agreed deliverable and submit valid Proof of Work via a publicly accessible link within 7 calendar days. Submitted links must remain live and accessible for the duration of the customer review period. Screenshots, local files, and offline evidence are not accepted.

7.4 Prohibited Activities

Influencers must not engage in fake engagement, including bots, purchased followers, or artificial engagement metrics. Fraudulent or deceptive activity results in immediate account suspension or permanent termination, withholding of pending payouts, and/or legal action.

7.5 Registration & Platform Fees

The provider reserves rights to introduce or revise influencer fees at any time with reasonable advance notice.

8.1 Booking & Payment

All Bookings are prepaid. Payment (booking amount + Platform Fee + applicable GST) must be completed through the INFLUENZARS Application to confirm the Booking. Customers may not engage platform-found influencers outside the app to circumvent fees — violations may result in account suspension.

8.2 Customer Responsibilities

Customers must clearly communicate deliverable expectations at the time of Booking. Customers must review submitted Proof of Work and Approve or Reject it within 3 calendar days exclusively through the Application. Failure to act results in Auto-Approval. Unreasonable or bad-faith rejections may be flagged by INFLUENZARS during dispute resolution.

8.3 Cancellation by Customer

A Customer may cancel a Booking at any time before the Influencer has accepted, and will receive a full refund including the Platform Fee. Post-acceptance, the Customer cannot cancel the Booking and no refund will be issued for a Customer-initiated cancellation.

8.4 User Verification

Customers must complete identity verification by submitting their Aadhaar card along with at least one additional document — either a PAN card or a valid Business GST registration number. The platform reserves rights to request additional verification at any time.

Both parties may rate and review each other after a completed collaboration. All reviews must be honest, factual, and based on genuine experience. The platform reserves rights to moderate, edit, or remove reviews found to be misleading, abusive, defamatory, or in violation of these Terms. Manipulating ratings or reviews — including incentivising positive reviews or falsely posting negative ones — is a violation and may result in account action.

The platform collects personal data necessary to deliver its services, including name, contact information, social media account links, PAN, Aadhaar, and bank details. Some anonymised or aggregated data may be shared with integrated tools such as Google Analytics, Firebase, and Meta for analytics and service improvement purposes.

The platform complies with applicable Indian data protection laws and implements reasonable technical safeguards to protect user data. It bears no responsibility for third-party data breaches. For full details, see the Privacy Policy.

All Users and Influencers are solely responsible for complying with applicable Indian laws, including but not limited to:

• Income tax obligations and GST registration/filing
• Advertising Standards Council of India (ASCI) guidelines on influencer disclosures
• Any other applicable regulatory requirements

The platform provides no legal, financial, or tax advice. Users should consult qualified personal advisors for such guidance.

The platform reserves rights to suspend or permanently terminate any account found to be in violation of these Terms, with or without prior notice. Grounds for termination include:

• Fake engagement or fraudulent activity
• Repeated non-response to Booking Requests
• Bad-faith dispute behaviour
• Circumventing platform fees

Users may self-delete accounts at any time. Upon termination for violation, pending payouts may be withheld at INFLUENZARS' discretion.

These Terms are governed by and construed in accordance with the laws of India. Unresolved disputes are subject to binding arbitration in accordance with the Arbitration and Conciliation Act, 1996, to be conducted in Noida, Uttar Pradesh, India.

The courts of Noida, Uttar Pradesh shall have exclusive jurisdiction over any matters requiring judicial intervention.

The platform reserves rights to modify these Terms at any time. For material changes, users will receive in-app notification or email at least 7 (seven) days before changes take effect. Continued use of the Application after the effective date of any updated Terms constitutes your acceptance of the changes.

INFLUENZARS CONNECT Private Limited
Greater Noida, Uttar Pradesh, India
CIN: U73100UP2025PTC224120
Email: support@influenzars.com

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